Best practices for running a Reservationless audio conference
Learn the habits and methods of effective conference leaders for the most successful conference calls.
- Schedule your conference in advance—last minute calls mean less participation from your target audience.
- Prepare an agenda for your meeting.
- Send out your agenda and any meeting materials to all participants in advance of the meeting.
- Kick-off your meeting by introducing yourself, outlining the agenda, and providing the ground rules for your conference -- i.e., "This call will be interactive, please ask questions at any time," or "A question and answer session will follow immediately after the presentation".
- Mute your line to reduce background noise on the conference call. If your phone does not have a mute button, press
to mute your line and
again to unmute. If you join a conference call from a cellular phone, please mute your phone to eliminate distracting noise and static. Press
to mute your cellular phone and
again to unmute your phone.
- Try to avoid using speakerphone. However, if necessary, be sure to use the mute button when not speaking. Sometimes using a speakerphone can diminish the sound quality of your conference call.
- As a chairperson, you can achieve better sound quality by muting your participants' lines by pressing
. This feature activates "presentation mode". Press
again to deactivate "presentation mode".
- NEVER under any circumstance, connect two conference calls together using the conference feature on the phone. This creates a condition called "cross-talk" that degrades the quality of all connected conference calls.
- Anyone experiencing technical difficulties or sound quality issues should press
for assistance, and a conferencing coordinator will address their issues without interrupting your call.
- Speak clearly and pause frequently when delivering complicated material.