Booking a Premium or Operator Assisted Conference

Due to the cost of Premium and Operator Assisted conferences, these services should only be used to meet specific business needs. Use Scheduled or Reservationless Audio Conferencing for standard calls.

To book a Premium or Operator Assisted Conference, call the Help Desk. For the most efficient scheduling and conference planning process, call:

Give the following information

Before you call to schedule, please have the following information ready:

• First and last name
• Mailing address
• Phone number
• Email address

Speaker details

• Company name
• First and last name
• Mailing address
• Phone number
• Email address
• Time zone

Meeting details

• Topic
• Meeting date
• Meeting time and time zone
• Duration of meeting
• Number of participants

Features

• Lecture Q&A
• Interactive
• *Special Instructions
• Subconference: The conference can be subdivided into smaller groups to facilitate detailed discussions before, during, or after the conference.
• Communications Link: A client services representative can call the chairperson or speaker on a separate line to provide support and information throughout the conference.
• Local and Global Access Numbers: Participants who are joining the call from outside North America can attend the conference using local in-country or international toll-free dial-in numbers. Please be prepared to indicate the countries where participants will be calling from.
• Voting/Polling: Pre-arranged multiple choice questions to which participants signal with touch tones.
• Restricted Access List: Access to the Scheduled Conference can be restricted to a list of attendees.
• *Replay
  • Available from [date] to [date]: Date and/or time when the recording will be available.
  • Available for : How long the replay will be available.
  • Access Code: Required for listening to the recording of the conference.
  • Toll Number: Number to call to listen to replay.
  • Toll Free Number: The toll free number to call to listen to replay.
  • Participant List Requested: To obtain a list of participants that accessed the replay.
• *Recording Media. Your Scheduled Conference can be recorded. The recording can be distributed in four different ways:
  • Digital:
    • Mailed CD (WAV, MP3, WMP)
    • Emailed (WMA)
  • Tape: Cassette of conference.
  • Transcription: Typed transcript of your conference sent via regular mail, email, or fax.
  • Translation: We can translate your conference into another language.
• Participant List

* Additional charges may apply for these features.

Review your confirmation email

After booking, you will be sent a confirmation email. If you have any questions, need to make modifications, or cancel, please contact the Help Desk and we'll be happy to help you.